Licensed MHPs in all 50 states
With more than 120 mental health professionals in our network, we can service customers in all 50 states 7 days per week.
100% Legitimate ESA Letters - Trusted By 1,000,000+ Pet Parents Since 2015
With more than 120 mental health professionals in our network, we can service customers in all 50 states 7 days per week.
Most consultations take place the same day you make the request, with 95% of consultations taking place within 24 hours of your request.
Live customer support available 7 days per week from 7am CST - 11pm CST.
If you don’t qualify for an ESA letter or if your landlord denies your ESA letter, we will refund you 100% of your consultation payment. See refund policy.
Lifetime registration per pet in our emotional support animal / service dog + lost pet recovery database. This will allow shelters to reunite you and a lost pet.
Access to 24/7 televet (video and chat) to answer any questions about your pet.
Animal ID card and certificate to display proudly (this does not provide legal housing rights)
$25 discount towards an ESA letter consultation
Access to our legal support team in case your FHA or ADA rights are violated.
Submit your contact information and confirm you meet the ESA or service dog requirements.
Submit your animal information and upload a picture.
Receive your animal ID and certificate in the mail and unlock access to our lost pet recovery, televet, and legal support services.
If you have any questions please use our live chat or call us now at (985) 570-5386.
| Compare | Emotional Support Animal | Service Animal |
|---|---|---|
| Legal Framework | Fair Housing Act (FHA) | Americans with Disabilities Act (ADA) |
| Species | Any animal (dogs, cats, birds, etc.) | Dogs only (miniature horses in limited cases) |
| Training required | No specific training required | Must be individually trained to perform a specific disability-related task |
| Documentation | ESA letter from licensed mental health professional | None required for housing. Airlines require self-attestation. |
| Housing access | Yes — landlords must provide reasonable accommodation | Yes (covered under FHA) |
| Public access | No — not permitted in restaurants, stores, etc. | Yes — full public access rights |
| Air travel | No longer protected under ACAA (as of 2021) | Yes — must be accommodated in cabin |
| Qualifying condition | Mental/emotional disability (anxiety, depression, PTSD, etc.) | Any physical or mental disability with a task-specific need |
| Valid In All 50 States | Yes | Yes |
| Choose an option | Register Now | Register Now |
Under the Fair Housing Act (FHA), individuals with a valid ESA letter from a licensed mental healthcare professional in their state are granted a reasonable accommodation to live with their animal and waive breed, size, and weight restrictions as well as pet fees. To get a valid ESA letter you must have a live clinical assessment from a licensed mental health provider (therapist, psychiatrist, doctor, etc.). The letter must be on the provider's letterhead and include their license type, number, jurisdiction, date and signature, but does not need to (and shouldn't) disclose your specific disability. Each state has their own specific rules, some requiring an established therapeutic relationship of at least 30 days with your provider before being eligible for an ESA letter.
To schedule a 100% risk-free (you only pay if you're approved) consult with one of our licensed mental health providers click the button below.
Schedule NowUnder the American with Disabilities Act (ADA), service dogs have the legal right to accompany their handlers into all public and private areas where members of the public are allowed. To secure this public access right, your dog must be trained to perform a specific task directly related to your disability. We offer online psychiatric service dog training, that focuses on tasks such as deep pressure therapy, tactile stimulation, grounding, and interrupting dissociative episodes that can help with anxiety, depression and PTSD.
To consult with one of our service dog training associates click the button below.
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