US Service Animals and Amerian Service Pets are both online providers for emotional support animal (ESA) prescription letters. While either option can deliver quick results, US Service Animals stands out for several compelling reasons. For those coping with mental or emotional disabilities, an ESA can be a transformative part of their care plan. Recognized as medically necessary, ESAs have legal rights that standard pets do not, including the ability to live with their owner in nearly all no-pet housing. To qualify for these benefits, individuals must be diagnosed with a mental or emotional condition and obtain a valid ESA letter issued by a licensed mental health professional (LMHP) in their state.
Services like US Service Animals and American Service Pets streamline this process by connecting people with licensed professionals who can assess their needs and, if eligible, provide the appropriate documentation. However, each platform offers unique features, so it’s important to find the one that best matches your situation. Above all, you’ll want to ensure that your chosen provider delivers a legitimate, legally valid ESA letter while keeping the process simple and stress-free. This guide will explore US Service Animals and American Service Pets in depth to help you make the right decision and help keep you safe.
A Quick Look:
- US Service Animals: A trustworthy source for legally valid ESA letters
- American Service Pets: A user-friendly source providing questionable ESA letters
| US Service Animals | American Service Pets | |
| Digital ESA Prescription Letter | ✓ | ✓ |
| Option to Register Your ESA | ✓ | X |
| Money-Back Guarantee | ✓ | ✓ |
| One-On-One Consultations | ✓ | X |
| Licensed Mental Health Professionals | ✓ | ✓ |
| Helpful customer support | ✓ | X |
| Possible 24-Hour Turnaround | ✓ | ✓ |
| Legal Support | ✓ | X |
| Trustpilot Rating |  |
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US Service Animals vs. American Service Pets
US Service Animals and American Service Pets both offer easy, quick online services to obtain an emotional support prescription letter. However, American Service Pets falls short in several key areas while US Service Animals is an all-around reliable provider.
US Service Animals: An Overview
US Service Animals is an outstanding online ESA letter provider. Since it was founded by lawyers, you can be confident that every step of its process is legally valid and that their ESA prescription letters are legitimate. On top of that, their friendly customer support team is always available to help, and they also have legal support if you face any issues. They also offer psychiatric service dog (PSD) training if you need your support dog to have public access and the ability to fly with you for free.
While they do send out a significant amount of mailers once you sign up with them, it’s a small complaint, and the mailers are often informative. US Service Animals also has thousands of satisfied customers, with an almost-perfect rating on Trustpilot and over 11,000 reviews.
Pros:
- Founded by lawyers
- Legally valid ESA letters
- PSD training available
- Excellent customer support
- Legal support team is on-hand
- Thousands of positive reviews on Trustpilot
Cons:
- Sends lots of promotional mailers even after you get your ESA letter
How to Get an ESA Letter With US Service Animals
US Service Animals’ process for receiving an ESA letter is very simple and stress-free; plus, their customer support team is always available if you need any help.
Schedule a Consult
The first step is to schedule a consultation with a licensed mental health professional in your state. You can either do this through their form online, or you can reach out to their customer support team by email, phone, or live chat, and they’ll book your appointment for you.
Talk With a Licensed Mental Health Professional
The next step is to speak with the LMHP who has been assigned to you. In most states, you’ll only need one call that will likely last less than 10 minutes; in some others, like California, you may need at least one additional call — US Service Animals will ensure that all your local laws are met. During your consultation, the LMHP will determine if you have a diagnosable mental or emotional disability, and if an ESA is likely to help ease your symptoms.
Get Your ESA Letter (or Your Money Back)
If you do qualify for an ESA, you’ll get your ESA letter emailed to you in as little as 24 hours. If you don’t qualify, you’ll get a complete refund.
Enjoy Legal Support and Protection
Once you have your ESA letter, you can immediately begin enjoying its legal benefits, including the right to live with your ESA in almost any no-pet housing, freedom from breed or size restrictions, and exemption from pet rent, pet deposits, or pet fees. You’ll also have access to US Service Animals’ legal support team if you run into any issues.
Is US Service Animals Right for You?
US Service Animals is a reliable, legitimate, all-around emotional support animal and service dog provider. No matter if you’re looking for an ESA or a psychiatric service dog, they’ll be able to determine if you qualify and get you the help you need. And thanks to their helpful legal support and customer service teams, you’ll never be alone in the process, even after you receive your ESA letter.
American Service Pets: An Overview
There are several appealing aspects of American Service Pets, particularly if your goal is a quick online option that avoids phone calls, emails, or having to talk with anyone. Additionally, if you’re nervous about being approved (especially if you tend to mask the symptoms of your disability, as is very common), you may be comforted by their high approval rate. However, since you never speak to a licensed mental health professional, it calls the legitimacy of their ESA letters into question. This concern is backed up by the fact that they have a worrying average rating of 2.3 on Trustpilot.
Pros:
- Money-back guarantee
- Easy to apply
- Most people are approved
Cons:
- You do not speak directly with a licensed mental health professional
- Letters may not be legally valid
- Poor customer support
- Expensive
- Very low average rating on Trustpilot
How to Get an ESA Letter With American Service Pets
The process for receiving an ESA letter from American Service Pets is incredibly easy; however, the ease of the process does present some problems and their packages are fairly expensive.
Fill Out a Questionnaire
As a first step of the process, you’ll be asked to fill out a questionnaire that aims to determine if you have a mental or emotional disability as well as if an emotional support animal would be a good treatment option for that disability. The questionnaire is impressively thorough, but there’s no need to feel intimidated; you aren’t rushed during the process, so you can take your time to fill it out and really think about your answers.
Wait for a Doctor’s Review
After you submit your questionnaire, American Service Pets will have a doctor review your answer and determine if you have a disability and would benefit from an ESA. Typically, you’ll receive an answer within 1-2 business days.
Get Your ESA Letter or Partial Refund
If you qualify for an ESA, you’ll receive your ESA letter quickly after approval. However, if you don’t qualify, you’ll only receive a partial refund; they will still charge you a $25 fee to be reviewed by a doctor.
Is American Service Pets Right for You?
If your primary goal is an easy, almost guaranteed approval process, American Service Pets may be right for you. However, since their ESA prescription letters may not meet the federal guidelines needed to be considered legally valid, we cannot recommend them.
US Service Animals vs. American Service Pets: Final Thoughts
When choosing an ESA prescription letter provider, the most important consideration is if the ESA letter itself is legally valid. Since American Service Pets process calls their validity into question, US Service Animals is a much safer and more reliable option. Since the site was founded by lawyers, and they have a strong legal team ready to support you if you face any ESA-related issues, you can feel confident that your letter will grant you the protections you deserve.
That said, everyone’s needs are different, and if you’re uncomfortable speaking with a mental health professional over the phone and you aren’t concerned about your ESA’s validity being questioned (which could result in you being forced to either move or rehome your ESA), American Service Pets may still be a worthwhile option to consider. However, overall, US Service Animals is the safer, more trustworthy option.