What’s the Reason for the Monthly Charge On My Account?
I’m so glad you asked about those monthly charges – it’s a great opportunity to share some exciting news with you! Those charges you’re seeing? They’re the key to unlocking a world of amazing benefits for you and your beloved support animal. Welcome to the VIP Program with Us Service Animals!
Let me give you a sneak peek at the fantastic perks you’re now enjoying:
- Exclusive Savings: Imagine getting 10% off everything in our store, all year round. That’s right – every toy, treat, or essential item comes with a special discount just for you!
- Peace of Mind: We’ve got your back with free document insurance and no-cost replacements for damaged or outgrown items. No more worrying about misplaced papers or your furry friend outgrowing their gear.
- 24/7 Expert Care: Need quick advice? Our veterinary professionals are just a call, chat, or video away – anytime, day or night. And it’s all included!
- VIP Treatment: You’ve got a direct line to our concierge service. It’s like having a personal assistant for all your support animal needs.
- Bonus Freebies: Access our Dog Academy website and enjoy a complimentary course. Plus, when renewal time comes, your annual consultation is on us!
Your VIP membership is all about making life with your support animal easier, more enjoyable, and full of little luxuries. We’re thrilled to have you on board and can’t wait for you to experience all these amazing benefits!
How Can I Say Goodbye to My VIP Membership?
We understand that circumstances can change, and we’re here to help with any adjustments you need to make to your VIP program. Here’s how you can proceed:
It’s quick and easy to get in touch:
- Give Us a Call at (985) 242-7024. We’re just a phone call away and ready to assist you personally.
- Send Us An Email at [email protected]: Submit your request, and our team will get back to you promptly.
Whether you choose to call or email, our friendly support team is standing by to help you with the cancellation process and answer any questions you might have. Your satisfaction is our top priority, and we’re committed to making this process as smooth as possible for you. Don’t hesitate to reach out – we’re here to help!